FAQ
What happens after I complete my purchase?
Once your order has been placed, you’ll receive an order confirmation with your purchase details.
After payment confirmation, our team will manually process and activate your selected service within 24 hours.
You’ll receive an activation email once your package is ready, including your service details and relevant instructions.
What are the requirements for using the service?
HYPECLOUDFACTORY does not require access to your Instagram account or login credentials.
Growth Plans and Auto Drop: Require a public Instagram account throughout the service period.
Premium: Requires an active Telegram account with a username that remains unchanged throughout the service period.
Private Instagram accounts and accounts with age restrictions cannot be promoted.
When does my package start, and how long does it remain active?
Your service begins once your payment has been confirmed and your package has been successfully activated.
Your package remains active for the duration selected at checkout. The official start date and, where applicable, expiration date will be communicated in your activation confirmation.
Can I pause, cancel, or renew my package?
All HYPECLOUDFACTORY packages are prepaid for the selected duration and do not renew automatically.
Once activated, packages cannot be paused. Your service remains active until the end of the purchased period and expires automatically.
You can renew your package at any time by placing a new order.
What should I do if I experience an issue with my service?
If you encounter any issues with activation, promotion, or service delivery, please contact our support team through our Support Page.
Include your order number, relevant account details, and a brief description of the issue.
Our team will review your request and assist you in resolving the issue according to your purchased service and its conditions.
Still have questions?
Explore our FAQ for more information about our services, payments, activation, and everything else you need to know before getting started.