Terms of service

OVERVIEW

Welcome to HYPECLOUDFACTORY. These Terms and Conditions (“Terms”) govern the use of https://www.hypecloudfactory.com (the “Site”) and the digital marketing and promotional services provided by HYPECLOUDFACTORY (the “Services”), including Growth Plans, Auto Drop, Premium Packages, and related offerings. By accessing or using the Site or Services, you agree to be bound by these Terms, our Refund Policy, and our Privacy Policy (together, the “Agreement”). If you do not agree, you must discontinue use of the Site and Services immediately.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your place of residence and that the information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to another person.

SECTION 2 - OUR PRODUCTS

HYPECLOUDFACTORY provides digital marketing and promotional services designed to help creators, brands, and businesses increase visibility and reach through content-based marketing strategies. We provide exposure and content distribution to improve visibility. Unless expressly stated for a specific offer, we do not sell or guarantee specific engagement outcomes such as likes, followers, comments, conversions, or measurable growth. Results depend on external factors including content quality, platform algorithms, and audience behavior. All service descriptions are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase Services. HYPECLOUDFACTORY reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment is successfully received and processed. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance.

All purchases are subject to our Refund Policy. Once any service activity has been initiated, including content placement, campaign activation, exposure distribution, or group inclusion, the order is considered fulfilled and is not eligible for refund, except as required by applicable law.

SECTION 4 - PRICES AND BILLING

Prices may change without notice. Payment is collected in advance and may be one-time or recurring depending on the selected plan. Subscriptions renew automatically unless canceled before the renewal date.

Payments are securely processed by authorized third-party providers such as Lemon Squeezy, Wise, or other licensed intermediaries. By completing a purchase, you also agree to the payment provider’s terms and privacy policy. HYPECLOUDFACTORY does not store or process credit card or banking data. An invoice for the selected payment method will be issued within 24 hours of purchase.

If a payment fails, is declined, or reversed, access to the purchased service may be paused until payment is successfully processed.

SECTION 5 - SHIPPING AND DELIVERY

Services are digital and commence only after payment has been successfully received. Delivery begins once your content, campaign, or post has been reviewed, uploaded, scheduled, or manually placed within our internal marketing or exposure networks. Depending on the selected service, activation may occur immediately or within a short timeframe, usually within 24 hours. Once any campaign, post, or exposure activity has been initiated, the service is considered delivered and fulfilled.

Because the Services involve digital and manual work, once delivery has begun the process cannot be reversed or canceled. Customers acknowledge that digital services may be exempt from the standard 14-day withdrawal right under §18 Abs. 1 Z 11 Fern- und Auswärtsgeschäfte-Gesetz (FAGG), where applicable.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Site, including text, branding, visuals, code, and software, is the exclusive property of HYPECLOUDFACTORY or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any materials for commercial purposes without prior written consent. Unauthorized use may result in legal action and termination of access to Services.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We do not control these tools and are not responsible for their operation, content, or availability. Any use of third-party tools is at your own risk and subject to the third party’s terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for third-party content, policies, or practices. Accessing third-party sites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

HYPECLOUDFACTORY is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with HYPECLOUDFACTORY. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and HYPECLOUDFACTORY, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with HYPECLOUDFACTORY.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable data protection laws, including GDPR and the Austrian Data Protection Act (DSG). Payment information is processed by authorized payment providers and is not stored on our servers.

SECTION 11 - FEEDBACK

If you submit feedback, ideas, or suggestions, you grant HYPECLOUDFACTORY a worldwide, royalty-free right to use, reproduce, modify, and publish such feedback for business purposes. You confirm you have the rights necessary to submit the feedback and that it does not violate third-party rights.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We may correct errors, inaccuracies, or omissions in service descriptions, pricing, promotions, or availability at any time without prior notice, including after an order is submitted.

SECTION 13 - PROHIBITED USES

You agree to use the Site and Services lawfully. You may not misuse the Services, attempt unauthorized access, interfere with security features, scrape content, upload malicious code, or engage in conduct that harms HYPECLOUDFACTORY, Shopify, or other users. Misuse may result in termination without refund.

SECTION 14 - TERMINATION

We may suspend or terminate access to the Services at our discretion if you violate these Terms. Termination does not affect amounts due up to the termination date. Provisions that by their nature should survive termination will remain in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including fitness for a particular purpose and non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free operation of the Services. We do not guarantee specific engagement outcomes or measurable growth.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, HYPECLOUDFACTORY shall not be liable for indirect, incidental, special, or consequential damages, including lost profits, lost revenue, data loss, or reputational harm arising from use of, or inability to use, the Services. We are not liable for third-party actions, platform algorithm changes, or other external factors beyond our control.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless HYPECLOUDFACTORY, Shopify, and related parties from claims, losses, and expenses arising out of your breach of these Terms, violation of law, or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision is not a waiver. These Terms, together with the Refund Policy and Privacy Policy, constitute the entire agreement between you and HYPECLOUDFACTORY regarding the Services.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by Austrian law, excluding conflict of law rules, and applicable EU consumer law provisions. Where legally required, consumers may also bring claims in the courts of their place of residence.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time. Updated Terms will be published on the Site. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us a contact@hypecloudfactory.com

Business Name: HYPECLOUDFACTORY
Website: https://www.hypecloudfactory.com
Contact Email: contact@hypecloudfactory.com
Business Nature: Digital marketing and promotional services
Legal Notice: All services provided by HYPECLOUDFACTORY are digital in nature. By completing a purchase, the customer acknowledges and agrees that the service is intended for visibility and exposure purposes only, not guaranteed engagement or measurable social performance.