Terms of Service

1. Overview of General Conditions

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Welcome to HYPECLOUDFACTORY. These Terms and Conditions (“Terms”) govern the use of the website https://www.hypecloudfactory.com (the “Site”) and the services provided by HYPECLOUDFACTORY. By accessing or using our website and services, including the GROWTH PLAN, Premium Packages, and Auto Drop, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must discontinue use of the Site and services immediately. Continued use of our Site constitutes acceptance of these Terms in full.

HYPECLOUDFACTORY provides digital marketing and promotional services designed to help creators, brands, and businesses increase visibility and reach through content-based marketing strategies. These Terms ensure transparency, compliance with Austrian and EU law, and mutual understanding between HYPECLOUDFACTORY and its customers.

2. Term Definitions

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• “We”, “Us”, “Our” refers to HYPECLOUDFACTORY.

• “You”, “User”, “Customer” refers to any individual or business entity purchasing or using our services.

• “Services” refers to any digital, subscription-based, or promotional marketing services offered by HYPECLOUDFACTORY, including but not limited to Growth Plans, Auto Drop, Premium Packages, and related offerings.

• “Agreement” collectively refers to these Terms of Service, the Refund Policy, and the Privacy Policy, which together form the complete agreement between HYPECLOUDFACTORY and the Customer.

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3. Subject Matter of the Agreement

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This Agreement defines the conditions under which HYPECLOUDFACTORY provides its digital marketing and promotional services through https://www.hypecloudfactory.com.

By purchasing or subscribing, the Customer confirms full understanding of the nature of our digital services. HYPECLOUDFACTORY provides exposure and content distribution to improve visibility; however, we do not sell or guarantee specific engagement outcomes such as likes, followers, comments, or conversions. Results depend on multiple external factors including content quality, platform algorithms, and audience behavior.

4. Payment Terms and Billing

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• Payment: All payments are collected in advance and may be one-time or recurring depending on the chosen plan. Subscriptions renew automatically unless canceled before the renewal date.

• Payment Processing: Payments are securely processed by authorized third-party providers such as Lemon Squeezy, Wise, or other licensed intermediaries. By completing a purchase, you also agree to the payment provider’s Terms of Service and Privacy Policy.

• Security: HYPECLOUDFACTORY does not store or process credit card or banking data. All transactions are handled securely by payment partners in accordance with PCI-DSS and GDPR standards.

• Invoices: An invoice for the selected payment method will be issued within 24 hours of purchase.

• Failed Payments: If a payment fails, is declined, or reversed, access to the purchased service will be paused until the issue is resolved and payment is successfully processed.

5. Service Delivery and Fulfillment

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Services provided by HYPECLOUDFACTORY are digital and commence only after payment has been successfully received.

Delivery begins once your content, campaign, or post has been reviewed, uploaded, or manually placed within our internal marketing or exposure networks.

Depending on the selected service, activation may occur immediately or within a short timeframe (usually within 24 hours). Once any campaign, post, or exposure activity has been initiated, the service is considered fulfilled.

Because services involve manual and digital work, once delivery has begun, the process cannot be reversed or canceled. Customers acknowledge that digital services are exempt from the standard 14-day withdrawal right under §18 Abs. 1 Z 11 Fern- und Auswärtsgeschäfte-Gesetz (FAGG).

6. Cancellation Terms

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Customers may cancel their subscription at any time. Cancellation will take effect at the end of the current paid billing period, after which automatic renewal stops. You will continue to have full access to your service until that date.

Cancellation requests can be submitted via email to contact@hypecloudfactory.com or directly through your account, if applicable.

7. Refund Policy

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All purchases made through this website are for digital marketing and promotional services designed to increase visibility and exposure for creators, brands, and businesses.

By completing your purchase, you acknowledge and agree to the terms outlined below regarding refunds and fulfillment.

Our promotion services begin after payment has been completed and once your post, campaign, or content has been uploaded, scheduled, or manually placed within our internal engagement or exposure pools. At this stage, the delivery process is considered to have started, and related resources are allocated specifically to your order.

Refunds are not issued for customers who misunderstand, misinterpret, or fail to read the description of the purchased services. It is the customer’s responsibility to ensure full understanding of what each service includes prior to purchase.

Refunds are only applicable if no benefits, access, or exposure have been received or used. Once any advantage or service activity has been initiated — including but not limited to content placement, campaign activation, exposure distribution, or group inclusion — the order is considered fulfilled, and no refund will be processed.

Because our services involve manual and digital work within private promotion systems, we are unable to retract or reverse results once a campaign or post cycle has begun. All payments made for such services are final and non-refundable once the delivery process has started.

Chargebacks or payment disputes submitted after a service has been initiated will be treated as fraudulent. We maintain full activity logs and proof of work to demonstrate service delivery and fulfillment in such cases.

By completing your purchase, you confirm that you understand the nature of the services provided, the conditions under which they begin, and agree to this Refund Policy in full.

8. Chargebacks and Disputes

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Any chargeback or payment dispute made after service activation will be considered invalid unless supported by verifiable evidence.

HYPECLOUDFACTORY maintains detailed delivery records to confirm fulfillment. Customers agree to contact our support team to resolve any issue amicably before opening a dispute.

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Repeated or malicious chargebacks may result in account termination and permanent suspension of access to our services.

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9. Rights and Obligations of the Parties

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• HYPECLOUDFACTORY agrees to deliver all purchased services as described on the Site.

• Customers agree to provide accurate information, act lawfully, and use the services solely for their intended purpose.

• Customers may not redistribute, resell, or modify services without written permission.

• Any misuse, abuse, or breach of these Terms will result in termination of services without refund.

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10. Intellectual Property Rights

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All text, code, visuals, trademarks, and software on this Site are the exclusive property of HYPECLOUDFACTORY or its licensors.

No materials may be copied, redistributed, modified, or used for commercial purposes without prior written consent. Unauthorized use may result in legal action and immediate account termination.

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11. Data Protection and Privacy

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HYPECLOUDFACTORY processes all customer data in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

Personal information collected during the purchase process is used exclusively for service fulfillment, billing, and communication.

No financial or payment data is stored on our servers. All financial transactions are processed securely through our authorized payment providers.

Further details are available in our Privacy Policy.

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12. Limitation of Liability

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HYPECLOUDFACTORY performs its services with care and professionalism but cannot guarantee specific engagement results or measurable growth.

We are not liable for third-party actions, platform algorithm changes, or other external factors beyond our control.

To the fullest extent permitted by law, HYPECLOUDFACTORY shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost profits, data loss, or reputational harm arising from the use or inability to use our services.

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13. Amendments to the Agreement

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HYPECLOUDFACTORY reserves the right to modify or update these Terms at any time to reflect changes in services, legal requirements, or company practices.

Revised Terms will be published on our website with the updated date of revision. Continued use of our services after publication constitutes acceptance of the new Terms.

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15. Company Details

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• Business Name: HYPECLOUDFACTORY

• Website: https://www.hypecloudfactory.com

• Contact Email: contact@hypecloudfactory.com

• Business Nature: Digital marketing and promotional services

• Legal Notice: All services provided by HYPECLOUDFACTORY are digital in nature. By completing a purchase, the customer acknowledges and agrees that the service is intended for visibility and exposure purposes only, not guaranteed engagement or measurable social performance.