Frequently asked questions
After placing your order, you will receive your invoice by email. Once your payment is confirmed, we will activate your service as soon as possible. All services are manually processed to ensure quality and compliance with platform guidelines.
Activation times may vary slightly depending on the selected plan, campaign size, and current queue volume.
Redeeming your discount code at HYPECLOUDFACTORY is quick and easy. Just follow these steps:
Select your product: Visit our website and choose the service or plan you’d like to purchase.
Proceed to checkout: Review your order and continue to the checkout page.
Enter your discount code: At the top of the checkout page, you’ll find a drop-down field where you can enter your code. Make sure to type it exactly as provided.
Apply the code: Click “Apply Discount” to activate your code. The discount will be automatically deducted from your order total.
Complete your purchase: Enter your payment details and finalize your order.
If you experience any issues applying your discount code or need further assistance, our support team is always happy to help.
Your service officially begins once your payment has been successfully received and processed. After your post, campaign, or content has been uploaded, reviewed, or manually placed within our network, the delivery process starts. We aim to activate all campaigns promptly within 24 hours of payment confirmation.
You will receive an activation email as soon as your service begins, including your official start date and end date for full transparency.
If you changed your username after placing an order or during an active plan, please contact our support team as soon as possible. This ensures that your services continue to run correctly.
You can reach support in two ways:
Email: Send a message to contact@hypecloudfactory.com
Support Page: Submit a ticket through the support form on our website
When contacting us, please include your order number and your new username, so we can update your details quickly and avoid any interruption to your service.
We work through creator communities and industry-specific networks composed of real users, influencers, and brands. By promoting your content within these communities, your posts gain natural exposure to users interested in your niche. This helps your content appear more frequently within relevant audiences, boosting organic reach and overall visibility.
You can reach HYPECLOUDFACTORY support in two easy ways:
Visit our Support Page: Find answers to common questions or submit a support ticket if you need further assistance.
Email Us Directly: Send an email to contact@hypecloudfactory.com. Please include your order number and as many details as possible so we can assist you quickly and efficiently.
Results vary depending on your plan, content frequency, and audience niche. Most clients begin seeing increased reach and impressions within several days of activation as their content circulates within our network. Consistent posting and active participation generally lead to the best long-term growth outcomes.
HYPECLOUDFACTORY offers a wide range of secure and convenient payment options to make your checkout process as smooth as possible. You can choose from the following methods:
Bitcoin (BTC): A fast, secure, and globally accessible payment option.
Bank Transfer: Pay directly through your online banking with full security and traceability.
Crypto Payments: Pay using popular stablecoins and cryptocurrencies such as USDT, USDC, Solana, and others.
All payment options are designed to provide flexibility and security. Simply choose your preferred method during checkout and follow the instructions. After placing your order, an invoice will be issued based on the payment method you selected. Once your payment is received and confirmed, your order will be activated automatically.
No. We will never ask for your Instagram or Telegram login credentials. Our services operate externally and do not require account access, ensuring your personal security at all times.
An invoice will be issued for every order and sent to your email address within 24 hours. Once your payment has been received and verified, you will receive a payment confirmation email, and your order will be activated promptly. For recurring subscriptions, invoices are automatically issued prior to each billing cycle.
Yes. Our promotional services fully comply with Instagram’s Terms of Use and Community Guidelines. We focus exclusively on organic visibility and authentic user discovery — not on automated or artificial engagement. All interactions occur organically through real users within our network, ensuring compliance and account safety.
Engagement in Premium and Auto Drop packages is not guaranteed per post. These packages are always described as “up to” because engagement depends entirely on how many users are active in the group at the moment your post is shared. For this reason, we cannot promise a fixed number of likes or comments for each individual drop.
Premium Packages
You can manually drop your post up to 6 times per day in the group included in your package—without needing to engage beforehand. Your Telegram account is fully whitelisted, but engagement levels vary based on real-time user activity within the group.
Auto Drop Packages
Your newly uploaded post is automatically shared four times across the selected groups. Engagement per drop may vary depending on how many members are active at the time.
If you require a fixed and guaranteed amount of engagement per post, our Growth Plans are the ideal option. Each plan includes specific, guaranteed engagement amounts based on the package you choose.
Packages or plans cannot be paused once they are active. Each service involves manual setup, scheduling, and continuous processing throughout the paid term, so the cycle will continue until the end of the current period.
If you need a break, you can cancel your package or plan before the next renewal date and re-activate or purchase a new one whenever you’re ready.
Yes. Our services are ideal for creators, entrepreneurs, brands, and agencies across all industries. Campaigns are adapted to each client’s goals and audience to ensure relevance, compliance, and high-quality visibility.
Yes. You can upgrade your plan at any time by contacting our support team. Once the upgrade payment is processed, your new plan will be activated immediately.
Yes. You maintain full ownership and control of all your accounts and content. We never request access credentials or administrative permissions. All marketing and promotion take place externally — your content and profiles remain entirely under your management.
Yes. You can promote multiple Instagram accounts, but each one requires its own active subscription for accurate management and campaign delivery. This ensures that every account is handled independently and receives proper placement within the right niche community.
Yes, HYPECLOUDFACTORY occasionally offers discount codes that you can use to get reduced pricing on our services. These codes are primarily shared through our official Telegram channel.
By joining our channel, you’ll receive updates on new services, special promotions, and exclusive discount codes available only to channel members.
Yes. Our services can be effectively combined with Instagram’s paid advertising or other official Meta marketing tools to enhance visibility. However, we do not recommend using other third-party “growth” or “engagement” platforms at the same time, as this may cause overlap or affect campaign performance. For the best results, use our service as your primary source of organic promotion alongside approved Meta advertising.
You may cancel your subscription at any time. Cancellations take effect at the end of the current paid period. Refunds are only available if no service has been activated, delivered, or used. Once your promotion, post, or campaign has begun, the order is considered fulfilled and non refundable due to the digital and manual nature of our services. Please refer to our Refund Policy for full details.
Our network reaches a diverse, global audience in industries such as fashion, beauty, lifestyle, fitness, and entertainment. While specific numbers vary based on content and algorithm behavior, clients typically experience:
A noticeable increase in post visibility and reach,
More organic exposure to targeted audiences, and
Authentic, real-user interactions that support sustainable growth.
We aim to respond to all inquiries within 24 hours during business days. If you haven’t received a response within 48 hours, please check your spam or promotions folder. Alternatively, resend your email to contact@hypecloudfactory.com or reach out through Telegram for faster assistance.
Yes. We offer custom marketing and visibility campaigns designed to meet your unique goals. These may include influencer collaborations, PR exposure, or extended promotional placements. Contact us with your specific requirements, and we’ll prepare a tailored proposal.
To ensure smooth delivery and proper tracking, you must have active Instagram and/or Telegram accounts depending on the service you purchase. Please make sure the following requirements are met:
For Premium Packages
• A Telegram account with a username is required.
• Your Telegram username must remain unchanged throughout your active period.
For Auto Drop Packages
• A public Instagram account is required.
• Your Instagram account must be public while the service is running.
For Growth Plans
• A public Instagram account is required.
• The account must remain public for the entire duration of the plan to ensure accurate delivery and tracking.
Keeping your accounts active, public (when required), and unchanged helps prevent interruptions and ensures precise and reliable service performance.
We strictly comply with EU data protection regulations, including the GDPR. No payment details or passwords are stored on our servers. All transactions are processed securely through encrypted channels, and personal data is used solely for invoicing, customer service, and order fulfillment. For details, see our Privacy Policy.
If you have a question that isn’t answered in our FAQs or on our website, our support team will be happy to assist you. You can reach us through the following options:
Email: Send your inquiry to contact@hypecloudfactory.com. Please include as many details as possible so we can assist you quickly and efficiently.
Support Form: Visit our support page and submit your question through the contact form. Our team will review your request and get back to you shortly.
We are committed to providing fast and helpful support — whether you need information about a product, help with an order, or technical assistance, we’re here for you.