Frequently Asked Questions
Your Questions, Our Answers
Can you confirm the status of my order?
The activation of subscription-based orders typically occurs within 24 hours after checkout. However, for promotion services, it is important to note that instant delivery is not possible as these services are not bot-based.
What are the requirements?
To use our service, it is necessary to have your own Telegram and Instagram accounts. Please ensure that private mode is disabled in your Instagram account and refrain from changing your Telegram username while your service is being processed or active.
Is my password required?
Your account credentials will never be requested. Only your Telegram or Instagram username, depending on the selected service, is needed to deliver the generated engagement.
Does the package or subscription auto-renew?
The GROWTH PLAN subscriptions we offer require advance payment on a month-to-month basis. Customers must agree to the recurring nature of the subscriptions, as they are automatically renewed. If a payment is declined, the subscription will be immediately canceled and the customer will not have access to the subscribed service.
When it comes to our PREMIUM and AUTO DROP packages, there is no automatic renewal involved as there would be with monthly subscriptions. Once your order reaches its expiration date, you will receive an automated message or email from our site notifying you of this. At that point, you can always choose to repurchase the service through our site. Keep in mind that all subscriptions, regardless of their duration, expire within one to twelve months from the date of purchase, depending on the specific package.
Is there a risk of being banned from Instagram?
Login credentials aren't necessary to purchase services. This service is unrelated to bots. Engagement or traffic is generated through promotions on our network of pods.
What is the origin of the likes and comments?
Our network of Instagram engagement groups includes regular users, bloggers, companies, and influencers, ensuring a diverse range of engagement. What sets us apart is our ability to combine each niche, creating an extensive network of millions of users.
Do the likes and comments come from genuine accounts?
Our engagement is comprised of genuine likes and comments from real Instagram accounts. Our network includes users worldwide, with core niches in fashion, beauty, personal blogs, fitness, and related areas. As the comments are written by real Instagram accounts, we do not have control over their specific engagement. Customized comments are not available. All comments are genuine and provided by real people. Responses to your posts and captions will be honest.
What is the delivery speed?
Our service provides 100% genuine engagement. Although it may not begin immediately, people will start interacting with your post based on factors like time zone and day of the week. However, they will be promoted as soon as you publish them. Depending on the quantity purchased, completion may take a few hours.
What if my emails receive no response?
Our goal is to reply to all emails within 24 hours. Occasionally, our response time may be longer, and we apologize for any inconvenience. If you haven't received a response within 48 hours, it's likely that your email didn't reach us.
Can you accommodate custom orders?
We accept custom orders. However, we are unable to accommodate quantities below those listed on our site. The lowest quantity displayed is our minimum requirement for each service. We have the expertise to assist with larger orders. Share your requirements regarding social media and PR.
Is it possible to upgrade my subscription once I have signed up?
If you require a bigger package, kindly send us an email and we will gladly assist.
What is your product refund policy?
If you haven't posted or received any likes or comments yet, we can provide a refund. Once you've used our service once, your subscription duration is fixed for the billing cycle, and we cannot issue any refunds. For more information, please read our Refund Policy here.
Do the premium or auto drop packages offer guaranteed engagement rates?
Please note that despite our GROWTH PLANS, engagement in our PREMIUM or AUTO DROP packages is not guaranteed. To calculate the maximum potential engagement, described as "up to", multiply the group requirements by six (PREMIUM) or four (AUTO DROP), depending on the selected service. In a Dx30 Like group, our premium service would provide a maximum engagement of 180 likes (30 x 6 reposts), while our auto-drop service would yield 120 likes (30 x 4 reposts). In order to maximize your experience, please be aware that there may be other premium or auto-drop users in your group cycle. While we cannot guarantee their engagement, we recommend using our groups prior to making your package selection.
Are there bulk discounts available for using your service with multiple accounts?
Yes, certainly! Kindly contact us through email, and we will gladly negotiate a reduced price for you.
Is this service beneficial for all types of Instagram accounts?
Of course! With our service, you make your content accessible to influencers, bloggers, and companies from all over the world, and you will always get 100% real engagement from real Instagram accounts.